Pupil
Privacy policy
Last updated
This policy explains how Pupil Dog Care LLC (“Pupil”, “we”, “us”) handles personal data when you visit this website, book a visit, bring your dog to us or use the pup cam. We are the controller of the personal data described here.
Who we are
Pupil Dog Care LLC, 128 Meadow Lane, Riverton, OR 97000, United States. For any privacy question or request, write to hello@example.com.
What we collect
- Booking requests: your name, email, phone number and what you tell us about your dog (name, breed, size, the services you are interested in and any notes).
- Your dog’s records: vaccination records, vet details, feeding and medication instructions, behaviour notes and an emergency contact. We keep these so we can look after your dog safely.
- Photos and pup cam: our rooms are filmed so members can watch their dogs. Cameras point at the play areas; people may appear in the background. Report-card photos are shared only with the dog’s owner unless you agree to more.
- Payments: handled by our payment provider; we see only what we need to match a payment to your account.
- Website usage: if you accept analytics cookies, pages visited, approximate location (country or city), device and browser type, collected through Google Analytics. See our cookie policy.
Why we use it, and on what basis
| Purpose | Legal basis |
|---|---|
| Answer your booking request and arrange the meet-and-greet | Steps at your request before a contract |
| Care for your dog, contact you during the day, invoice you | Performance of a contract |
| Vaccination and incident records | Legal obligation and our legitimate interest in keeping every dog safe |
| Pup cam streams and report cards | Performance of a contract |
| Sharing photos of your dog on our social channels | Your consent, which you can withdraw at any time |
| Analytics and marketing cookies | Your consent, given in the cookie banner |
| Protect our site and prevent fraud | Our legitimate interests |
Who we share it with
We share personal data only as needed: with our partner veterinary clinic in an emergency; with IT, hosting, email, booking, camera and analytics providers that work on our behalf under contract; and with authorities when the law requires it. We never sell personal data.
How long we keep it
Booking requests that do not lead to a visit: 12 months. Client and dog records: while you are a client and for three years after your last visit. Pup cam recordings: 14 days. Invoices: as long as tax law requires. Cookie choices: 180 days.
Your rights
Depending on where you live, you can ask to access, correct, delete or export your data, object to or restrict its use, and withdraw consent at any time. Write to hello@example.com. You can also complain to your data protection authority. Residents of California can ask what we collect and ask us to delete it; we do not sell or share personal data for cross-context advertising without consent.
Security
We protect personal data with access controls, encryption in transit and staff training. Pup cam streams are available only to signed-in members. No system is perfectly secure; if a breach affects you, we will tell you and the authorities as the law requires.
Changes
We update this policy when our practices change. The date at the top shows the latest version.